Call Center Services in India
Faith Call Center is an ITES company that fully understands and comprehensively addresses the outsourcing needs of businesses in areas like Call Center Services, Creative Services, Pre-press Services, Software Services, Data Entry Services, and Health Care Services. We are providers of both inbound and outbound support services.
Backed by entrepreneurs with an enviable track record in the outsourcing arena, the company is managed by a team with a combined exposure of 30 plus years to all aspects of the functioning of ITES & IT units. The quality of service we provide differentiates us from the rest.
What we offer
We, at Faith Call Center provide a one-stop solution to all your business-related requirements such as:
We do it differently
We have succeeded and by extension, our clients have succeeded not because we do anything different but because we do everything differently. Our experienced and thoroughly professional staff, guided by professional management, with a combined exposure of 30 plus years to the industry, has made this happen. Thanks to regular training and quality monitoring, we have been able to provide top-notch call center outsourcing services.
Our International Call Center Services are of the highest standard in Quality.
Today, Outsourcing is the order of the day. Business process outsourcing hand over an entrepreneur certain advantages. Global companies are choosing to outsource today for a plethora of reasons:
- Focus on core business activities
- Cost savings
- Staffing flexibility
- Access to specialized services
- Competitive edge for business
Why Outsource To India?
India is the most ideal place to outsource to, because Indian business process outsourcing companies have several advantages. Business process outsourcing to India makes good sense because India is growing in technology, has the best-of-breed infrastructure, and a time zone edge. The three factors have joined to make India the world’s most preferred location to scout for business process outsourcing companies. Today, India is the global hub for offshore business process outsourcing.
Why Outsource To Faith Call Center?
Let us pinpoint straightaway why you should select us from Indian business process outsourcing companies:
- Swift Response and precise solutions
- 24x7x365 customer service
- State-of-the-art technology
- Accuracy and Data Security
- Every client is assigned a dedicated team
- Rigorous and multi-tier quality control
- Dedicated handling of customers in line with their requirements
Over time, we have aggregated the following valuable business attributes:
- Impeccable Track Record
Promoted by entrepreneurs with impeccable track record, the company is led by a management team with more than 30 years of exposure in all aspects of the functioning of BPO services. This experience results in sheer quality of business process outsourcing BPO services differentiating us from other companies. Quality is the constant parameter of our BPO services.
- Value Addition
We have painstakingly accumulated skills to add value to our services, endearing ourselves to our client companies. We are a team of well-trained sophisticated professionals backed by state-of-the-art technology. We specialize in several business process outsourcing services including the call center services, data entry service and software development.
- Client Privacy & Data Security
Addressing the data security and privacy issues is of utmost concern to us. We have already embraced the process required to deliver secure business process outsourcing services. Process owners and lines of business are added as part of data security initiatives. We recognize the importance of data security for our clients and spend significant time on strategic initiatives for shielding privacy.
ArticlesOutsourcing to India – A Profitable Investment
Since the advent of global economy, outsourcing has become the order of today's business.India has risen as one of the most preferred destinations to scout for business process outsourcing companies. Many factors working in favor of India are high-end technology, best-of-breed infrastructure, cost effectiveness, time zone edge and a large number of manpower available which is educated and is fluent in English.
The world has become even since globalization and outsourcing has become the order of today's business. This outsourcing of manufacturing and service activities is benefiting not just the business firms and their employees but the entire economy of several countries. Nowadays businesses are taking advantage of modern communications technology particularly the internet in order to outsource the service activities to low-cost producers in other nations.
Press ReleasesFaith Call Center – Importance of Inbound Call Center Services
If you want to build robust relationship with your clients, then go for inbound call center services. Such services not only help you to improve your relationship with customers but also strengthen your brand identity. Attending customer's calls, queries and concerns are the primary functions of inbound call center services. Many times it happens that customer wants to enquire about product, facing some problems while purchasing, might have problems with already purchased products and many others. So it is the responsibility of inbound call center to resolve the issues and act as a link between the buyer and the business. Apart from that they also involved in activities like scheduling interviews with clients, accepting credit card payments, reservation desk services, database management services, trouble shooting and lots more.READ MORE
We turned to Faith Call Center for help solving a market research problem involving complex subject matter and various data sets which required an in-depth industry understanding. They were able to very quickly and thoroughly understand the issues involved, and our key research needs. This enabled them to produce quantitative & qualitative interviews that generated desired result for us. They are a team of experienced researchers with a huge amount of enthusiasm. A good combination.- CEO, Global Market Research Firm