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Chat Support Services | Answering Service | Live Answering Service

chatsupportChat Support Service is a live and cost-effective tool with which you can sell products, explain the features of your products and render superior customer support service. Chat Support Service covers a wide area of business sectors like travel, real estate, product sales, IT, education, insurance, etc. It is easy to add Chat Support Service to your website since no special software is required for this live answering service.

Customer satisfaction increases with Chat Support Services since your customers can access the support team with just a click of the mouse. Our 24 hour live assistance to customers through chat gives them the assurance that your organization is always at hand to help. It helps in building trust in your customers which is crucial for any organization to grow and succeed. Live Chat Support provides efficient, quicker and improved support services to your customers even after hours. Customer queries are answered immediately and accurately. Chat Support Service can thus boost your business profit, enhance customer satisfaction and goodwill.

Some of your customers may retract if they are confused with a product. By enabling Chat Support Service, product queries are dealt with and doubts about the product cleared. With a phone call you can promote your products too, which leads to generation of sales.

Faithcallcenter provides chat service 24x7x365 to serve your customers with informative chat service at a low cost. We help you cut down the cost spent on voice support system, when you make use of our Chat Support Service provided on your website. Get multiple benefits by this service.

Benefits of outsourcing chat support services

  • Instant answering
  • Promotion of products and query solving
  • Free service to customers
  • 24x7x365 assistance
  • Sales generation
  • Better interaction with customers
  • Outsource and save costs
  • An addition to the web site’s features
  • Anytime, anywhere service


Outsourcing to India – A Profitable Investment

Since the advent of global economy, outsourcing has become the order of today's business.India has risen as one of the most preferred destinations to scout for business process outsourcing companies. Many factors working in favor of India are high-end technology, best-of-breed infrastructure, cost effectiveness, time zone edge and a large number of manpower available which is educated and is fluent in English.

The world has become even since globalization and outsourcing has become the order of today's business. This outsourcing of manufacturing and service activities is benefiting not just the business firms and their employees but the entire economy of several countries. Nowadays businesses are taking advantage of modern communications technology particularly the internet in order to outsource the service activities to low-cost producers in other nations.



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Faith Call Center – Importance of Inbound Call Center Services

If you want to build robust relationship with your clients, then go for inbound call center services. Such services not only help you to improve your relationship with customers but also strengthen your brand identity. Attending customer's calls, queries and concerns are the primary functions of inbound call center services. Many times it happens that customer wants to enquire about product, facing some problems while purchasing, might have problems with already purchased products and many others. So it is the responsibility of inbound call center to resolve the issues and act as a link between the buyer and the business. Apart from that they also involved in activities like scheduling interviews with clients, accepting credit card payments, reservation desk services, database management services, trouble shooting and lots more.




We turned to Faith Call Center for help solving a market research problem involving complex subject matter and various data sets which required an in-depth industry understanding. They were able to very quickly and thoroughly understand the issues involved, and our key research needs. This enabled them to produce quantitative & qualitative interviews that generated desired result for us. They are a team of experienced researchers with a huge amount of enthusiasm. A good combination.

- CEO, Global Market Research Firm



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