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Summary

Faith Call Center, a leading outsourcing service provider, is offering Email Support Services that will efficaciously meet multiple needs of businesses outsourcing their emails to the company.

Emails have become one of the most prominent mediums of communication that have transformed the face of business. Many companies, hence feel the need for an expeditious email response system that can be used to effectively communicate with their customers. Faith Call Center, a recognized name in providing outsourcing services has come up with Email Support Services that meet the needs of businesses as far as email communication is concerned.

Launching the new service, the managing director of the company said, “Our new Email Support Services are designed to meet all the expectations of businesses, like prompt response to customer queries, appropriate solutions offered ensuring improved customer-satisfaction and effective promotion of new products and services through emails. We are thus making an effort to use emails as a comprehensive tool to meet all needs of the business. We hope customers appreciate our efforts”.

Emails have assumed great relevance in business communication. A Proficient e-mail response is essential for any business to build its brand image, increase customer satisfaction level, for promotional purpose and for cost saving on voice interaction with customers. However, it offers great benefit to the firm to outsource the e-mail support services to an expert service provider both in terms of better services as well as for cost cutting.

Faith Call Center has a comprehensive system of e-mail support that responds to customer queries 24 X 7 X 365. The emails received are scanned and forwarded to expert e-mail support executives who understand the queries and answer them most appropriately ensuring the clients needs are met with. The company offers a range of services like customer care, technical support, order fulfillment, verification and query solving, along with promotion of the client firm by forwarding latest offers by them to customers. With these services Faith Call Center, which is known for its call center outsourcing services has taken a step forward in making an equal standing in other outsourcing areas.

About the Company

Faith Call Center is an ITES company with expertise in a range of services like inbound and outbound call center services, data entry services, virtual assistant services and software development. The company is headed by a proficient management team with over 30 years of exposure to all aspects of the functioning of call center outsourcing services.