101 On the Benefits of Content Marketing for Lead Generation

If you think crafting content is just about filling up web pages to rank higher on search engines, you are mistaken. When searchers look online, they hope to find useful, relevant, or relatable content. Ideally, they look for actionable content from people with expertise, which they can apply immediately. As...

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March 5th, 2024

Expanding Your Business Reach with ABM Outsourcing Solutions

Are you wondering, "How can my business overcome geographical obstacles to engage high-value accounts globally?" In a constantly changing marketplace, the solution involves adopting the strategic approach of Account-Based Marketing (ABM) and leveraging the possibilities offered by global outsourcing solutions. With businesses increasingly acknowledging the significance of personalized engagement, it's...

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February 2nd, 2024

In-house vs. Outsourced IT Helpdesk: Know the Difference

Did you know? About 96 percent of customers believe that customer service is one amongst the top factors that influences their loyalty towards a brand. (https://www.forbes.com/sites/blakemorgan/2019/09/24/50-stats-that-prove-the-value-of-customer-experience/?sh=39e690c54ef2) Yes, that’s true. In the competitive era, customer experience is a foremost priority for every business. That is why tech companies have an IT helpdesk to...

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November 8th, 2023

Inbound Order Taking Solutions: The Secret to Avoiding Missed Opportunities

In the hyper-competitive world of today, things have changed a lot. Quality and price are no longer the only influencers of the consumer’s decision-making. Instead, customer service plays a greater role in inspiring the loyalty of customers. Did you know that nearly 94 per cent of consumers say that they will...

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October 10th, 2023

The Strategic Role of Technical Support In e-Commerce

Are you striving to provide a flawless online shopping experience for your customers? Wondering how to ensure swift issue resolution and customer satisfaction? The answer lies in technical support call centers. As an e-commerce business owner, understanding the pivotal role these centers play is crucial. But have you considered the...

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September 12th, 2023

10 Ways Helpdesk Support Services Can Boost Your Business Productivity

In today's fast-paced business environment, time is money, and every minute counts. That's why having a reliable helpdesk support service is essential for any business looking to boost productivity. Helpdesk support services provide technical assistance and support to your employees and customers, ensuring your business operations run smoothly. Customer support...

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March 21st, 2023

The Need For Customer Support Service

A call center handles large quantities of requests that are processed over calls, emails or chat messages. The responsibilities of a call center are two-fold. First, it is responsible for providing support to customers to ensure a smooth and hassle-free user experience. Second, it helps companies increase profits and improve...

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April 17th, 2019

Data Validation Strategies for Better Data Quality

It isn't enough to have a data bank with you but what matters is whether the data will be of any good for your business. If you want to determine the quality of data, analytics can be of immense help. In this regard, data validation services can come to your...

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April 17th, 2019

Everything You Should Know About Account-based Marketing

Account-based marketing (ABM) is one of the emerging business marketing strategies that use highly targeted, personalized campaigns to engage a specific set of target accounts. It is also known as key account marketing and complements both the traditional and short-term marketing goal of generating leads with efforts aimed at driving...

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April 17th, 2019

10 Advantages of Content Marketing

Content marketing is not just a buzzword; it has become a necessity in present digital business landscape. Before we go deep to discuss the significance of content marketing or content lead generation, it is important to have a clear understanding of what it is all about. Content lead generation is...

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April 17th, 2019